Customer Service Fail: Schuman’s Meats (Columbus, OH)

Author: swampkitty05  //  Category: Columbus, Complaint, Rant

Why does it feel like almost every single one of the times I can be lured out, either for errands-running or just for having a couple drinks and breaking bread with friends, something happens that has a penchant to turn my mood from good to bad, relaxed to angry, etc. It especially sucks if it’s a place you’re a regular at (I’m looking at you, Ray Ray’s – When you started cutting corners again your quality suffered – when 7 out of 10 times we had food that was tough/barely edible, we got sick of wasting hard earned dollars on your food). But these kinds of wake-up experiments aren’t only limited to prepared food. If there’s anything I think is the most important part of being a successful business model, it starts and ends with customer service. And not accusing your clientele of theft.

Sometimes you can be a long term customer of a store, continuing to go there because of the great quality meat, decent prices, etc. Schuman’s has been one of our mainstays for us in the last decade, and if you had asked me yesterday, I would have (and I have in the past) recommended Schuman’s wholeheartedly, without any reservations. But what happened to my husband today was beyond the pale. I wrote this earlier today, right after it happened:

Unbelievable. Their staff just accused my husband of theft – stealing eggs one at a time (over a period of months, natch) and putting them in his pocket. They say they have witnesses. They say they’ve seen it with their own two eyes. They say they have it on video. If you’re going to make accusations, they damn well back them up, because not doing so opens them up to a defamation case (since they found it necessary to accuse him of this in a store full of customers). We’ve been long time (10 yrs +) customers who have frequented this store (one of the last remaining locally owned butcher shops) and who spend hundreds of dollars there every month.

Why, on that is good and holy, would my husband (whose salary is in the six figures, btw) steal an egg (worth .20) not just once, but repeatedly over the course of several visits. Maybe in six months he’ll have enough to make creme brulee. If they feel we are thieves, and you say that you have footage to prove it, then put up or shut up. Call the police and get them involved, because he has done absolutely nothing wrong.

We’ve already decided never to frequent their store again, and will also share our experience with everyone we can. If they think so little of us and the business we bring to them, and (in their words, not his) feel the need to “watch him like a hawk”, then they don’t need us in their store – because apparently if they think that we are thieves, then they all are complete idiots.

Contact Information: Schuman’s Meats, 1440 Harrisburg Pike, Columbus, OH (west side), 614-274-2161

530 Responses to “Customer Service Fail: Schuman’s Meats (Columbus, OH)”

  1. Kira Says:

    Also, smll businesses should go with a web design and development vendor who has the capability to provide hosting and
    maintenance services. Business practices have been changing,
    by each passing day. In addition, these languages aree not partjcularly effective for applications on the upper
    side.

  2. diamond stud earrings for men Says:

    Please let me know if you’re looking for a article
    writer for your weblog. You have some really good posts and I believe I would be a good asset.
    If you ever want to take some of the load off, I’d love to write some articles for
    your blog in exchange for a link back to mine. Please shoot me an email if interested.

    Thank you!

  3. fuck Says:

    I go tto see day-to-day a few sites and bloigs too read content, except this blog provides quality based articles.

  4. SABLON MUG MURAH Says:

    After looking at a few of the blog posts on your website, I seriously
    like your technique of writing a blog. I bookmarked it to my bookmark website list and will be checking back in the near future.

    Please visit my web site too and let me know what you think.

  5. Gastric Bypass No Surgery Reviews Says:

    I was wondering if you ever thought of changing the structure
    of your site? Its very well written; I love what youve got
    to say. But maybe you could a little more in the way of content so people
    could connect with it better. Youve got an awful lot
    of text for only having 1 or 2 images. Maybe you could space
    it out better?

  6. meble kuchenne konin Says:

    Everything is very open with a precise clarification of the issues.
    It was truly informative. Your website is very helpful. Thanks for sharing!

  7. sex toys Says:

    Have you ever thought about including a little bit more than just your
    articles? I mean, what you say is important and
    everything. Nevertheless think about if you added some great graphics or video clips
    to give your posts more, “pop”! Your content is excellent but with images and clips, this
    blog could undeniably be one of the very best in its field.
    Good blog!

  8. Pacquiao vs bradley tickets Says:

    Thank you, I have just been looking for information approximately this topic for a
    while and yours is the best I have found
    out till now. However, what in regards to the bottom line?
    Are you sure about the supply?

  9. mediawikis.com Says:

    I have actually also had various readings with Estrella
    for many years as possesses my relative and also I must point out that our
    company’re quite satisfied with her precision as well as
    capability!

  10. sztachety plastikowe Says:

    Locks for each form of gate, hinges, gafe closers, drop bolts, electric strikes andd additional!

  11. arbitration lawyer turkey Says:

    Great post. I was checking constantly this blog and I’m impressed!
    Extremely helpful info specially the last part 🙂 I care for such information a
    lot. I was looking for this certain info for a long
    time. Thank you and best of luck.

  12. WallacePMeer Says:

    hello there and thanks for your info – We have definitely gathered
    anything new from right here. I did so however expertise several technical issues employing this
    website, as I experienced to reload the site a great deal of times previous to I really could get it to
    load properly. I was wondering if your internet hosting is OK?
    Not that I’m complaining, but slow loading instances times
    will very frequently affect your placement in the search engines and could damage your top
    quality score if advertising and marketing with Adwords.
    Well I’m adding this RSS to my e-mail and could look out for
    much more of your respective intriguing content. Ensure you update
    this again immediately.

  13. bracciali unisex originali con pietre dure Says:

    Whats up this is kinda of off topic but I was wanting to know if blogs use WYSIWYG editors or
    if you have to manually code with HTML. I’m starting a blog soon but have no coding skills so I wanted to get guidance from someone with experience.
    Any help would be enormously appreciated!

  14. przydomowa oczyszczalnia ścieków koszt Says:

    Azali koryfeusz zaraz ją osiąga jak w pracy się pyta dodatkowo jednakowoż
    są zachętę UE i który stanowi koszt takiej oczyszczalni będę przyjazna pro którąkolwiek
    pałeczkę Oczyszczalnia o jakiej rozważasz jest super,mam 1-rok lecz obiata hołubić
    o bakterie

  15. distributor genset mitsubishi Says:

    If some one wishes expert view regarding blogging and site-building after that i advise him/her to pay a quick visit this webpage,
    Keep up the nice job.

  16. gerhana matahari Says:

    News has become the crucial part of everyone’s life. There are several headlines for news but you pick
    up the article as per your interest. If you search is unsuccessful then you
    can be assured of getting a full refund.

  17. Bradley vs Pacquiao 3 tickets, Says:

    Hi, this weekend is good designed for me, for the reason that this moment i am reading this fantastic informative article
    here at my residence.

  18. laptopbliss Says:

    Whats up very cool website!! Man .. Excellent .. Wonderful ..
    I’ll bookmark your site and take the feeds also? I’m glad to search out a lot of helpful info here
    in the submit, we need work out more techniques on this regard, thank you for sharing.

    . . . . .

  19. http://online.voronin.ua/ Says:

    Touche. Solid arguments. Keep up the amazing effort.

  20. michael kors handbags Says:

    Thank you a lot for giving everyone remarkably wonderful possiblity to read articles and blog posts from here. It’s usually so kind and stuffed with a great time for me personally and my office acquaintances to search your site really thrice in one week to learn the new guides you have got. Of course, I’m always astounded for the astounding thoughts you serve. Some 3 points in this posting are certainly the finest we’ve ever had.

  21. deportes moya esqui Says:

    Si accede a otros sitios desde los links que se dan en nuestro Sitio web, posiblemente los operadores de tales sitios web recopilen información sobre y que la utilicen de acuerdo con su política de privacidad, que puede diferir de nuestra Política
    de privacidad.

  22. Raymon Says:

    despues de haber leido diferentes webs la verdad es que tu site
    es el mas informativo.

  23. sex Says:

    It is appropriate time to make some plans for the future and it is time to be happy.
    I have read this post and if I could I want to suggest you some interesting things or tips.
    Maybe you could write next articles referring to this article.
    I wish to read even more things about it!

  24. rental entrance powerful Says:

    Here at ShoutMeLoud I blog about Managing a blog
    & starting, WordPress, Social-media, SEO and Generating income online.

  25. fb Says:

    That’s why brains are given to us, for us to think and study whether we are receiving the right information or not.
    All kinds of latest news are delivered with the help of media.
    Occasionally, they need on-air talent for their projects
    and you could be that person.

  26. tnc connector specs Says:

    The new Empire software includes a circuit simulator.

  27. cheap t shirts melbourne Says:

    Wow, this piece of writing is good, my younger sister is analyzing such things, thus I am going to convey her.

  28. Booxter 2.7.13 mac Says:

    With havin so much content do you ever run into any issues of plagorism or copyright
    violation? My site has a lot of completely unique content I’ve either authored myself or outsourced but it appears a lot of it is popping it up all over the internet without my permission. Do you
    know any solutions to help protect against content from being stolen? I’d truly appreciate it.

  29. http://www.sutinan555.com/category/6/touch-screen-hmi Says:

    My relatives always say that I am killing my time here at web, except I know
    I am getting familiarity every day by reading thes good posts.

  30. Tracks Social Full Says:

    On the CD that comeswith the Advertising Kitt For Dummies, you’ll find varieties, checklists, and
    templates whuch may bee of use to you.